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Behavioural issues are often complex having taken time to develop. Prior to proceeding with a behavioural consultation, it is advisable that you see your vet to rule out any potential underlying medical condition or potential cause of pain that could be contributing to your pet’s behaviour. Many behavioural consultations result from a veterinary referral in the first place.

 

Prior to the initial behavioural consultation, you may be asked to complete a pre-visit questionnaire. This helps build a case history. It is in your interest to be as honest as you can and to provide good examples of the behavioural issue.

 

On receipt, you may be asked to provide video footage of your pets behaviour – this may be on a day to day basis, as your pet may not perform the behaviour during the visit, or it may change if an additional unknown person is present.

 

It is important that the above (including the video if asked for) are completed and returned prior to the consultation. If you schedule an appointment but do not return all of the requisites three days prior to your appointment, the right to cancel your appointment is reserved.

 

During: 

The consultation is likely to take place at your home or a mutually agreed location. I may ask to accompany you on a walk.

 

Practical aspects of the programme are included and will be demonstrated to you. The likely cause of what is maintaining the behaviour will be discussed as well as to change it. We will create an action plan to address these issues.

After: 

Any help sheets that you may require will be emailed to you within 10 days. Aftercare support is provided if required via email, text, WhatsApp, and messenger between sessions and for one month after the initial consultation.

It may be necessary for the more complex issues, such as aggression, multiple behaviour problems or for where there are multi-dog households, that follow-up visits are required. Any follow-up visits, should they be required, will be charged accordingly and you will be advised in advance to the cost. (Currently £40 per hour)

 

Terms and conditions

There is a surcharge of £40.00 per appointment for those scheduled to start after 17.00 pm on weekdays or at any time during weekends.

 

Travelling costs

Any visits outside a 20 mile radius will incur a charge of 45p per mile.

 

Fees

Fees should be paid at least 48 hours prior to the training / behavioural session.

 

Cancellations

Cancellations need to be made 48 hours in advance. (Cancelled appointments with less than the notice period will incur a cancellation charge of £40.00).

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Disclaimer: 
Animal aggression can cause injury, including fatal injury, to other animals and people. Treatment for aggression is not a guarantee of success and modifying behaviour does not assure that the aggression will be successfully controlled. It is the responsibility of the owner to ensure that their pet does not harm in the future. Precautions may involve, but are not limited to, keeping a dog on lead, the use of muzzle, informing others of the dog’s aggressive tendencies, not mixing with certain types of people or other dogs, or confinement behind fencing and doors. Owners remain responsible for their dogs at all times and are advised they have adequate pet or household insurance cover for liability in the unlikely event of damage or injury caused by their dog to property or to a third party. It is strongly recommended that your dog is insured for third party liability with or without vet cover.